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Fulfillment Policy

1) Registration
You will need to register an account to use some of the Services available to you on the Site. In registering an account you agree to provide information about yourself that is true, accurate, current, and complete in all respects. Please refer to our Privacy Policy for more information on how we use your personal data. If you are under 18, you must let your parents or guardian know about Ampang Astaria Joint Management Body (AAJMB) Privacy Policy before you register to use the Site and the Services. AAJMB reserves the right to only accept orders from you if you are aged 18 or over.
In using the Site, you agree to accept responsibility for all activities conducted through your account. You are responsible for keeping your account and password secure. If you feel or suspect that the security of your account has been compromised or if there is unauthorised use of your account, please contact us immediately.

2) Prohibitions and Failure to Comply
We may take actions against your account for activities including, but not limited to:
Using any technology to attempt to hide the use of multiple accounts or disrupt any
of our Services in any way.
Initiating communications that contain any unlawful, harmful, threatening, abusive,
harassing, defamatory, vulgar, obscene, profane, hateful, or racially, ethnically or
otherwise objectionable material.
Advertising or sending unsolicited messages of any kind.
Impersonating others or providing any kind of false information AAJMB reserves the right to terminate any account at its sole discretion We may send you an email to inform you of the termination of your account in such event.

3) Intellectual Property
All software and Content (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of AAJMB and are protected by intellectual property and copyright laws and international treaty provisions. The Site is for your personal and non- commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorised by AAJMB and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of AAJMB. Any such unauthorized actions may result in civil consequences or criminal penalties. AAJMB reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.

3) Payment
We accept payments made by Visa, MasterCard and FPX, as well as payments in
cash on delivery.
By placing an order using one of the above Credit/Debit card and online payment
methods, you confirm that the Credit/Debit card(s) or FPX account used is yours or
that you have been authorised by the owner to use it. If your card issuer refuses to
authorise payment to AAJMB , we will not be liable for any delay or non-delivery.
Our payment processes meet the stringent international security standards set down
by the Payment Card Industry to make your payment experience safe and secure. If
you have registered an account on the Site and have decided to save your card details
with us, your details will be fully encrypted, solely used to process card transactions
that you have initiated and securely stored on our systems. In the absence of
negligence on our part, we will not be liable for any loss you may suffer if any third
party procures unauthorised access to any data you provide when using our Services.

4) Acceptance of your Order
Once you have entered your personal and payment details and placed your order, we
shall send you an email acknowledging the receipt of your order. This email is only a
confirmation of receipt of your order and does not constitute an acceptance of your
order.
All sales contracts are therefore concluded in AAJMB and are written in English.
AAJMB reserves its right not to accept an order for any reason at its sole
discretion. Such reasons include, but are not limited to, one of the following:
We identify a pricing or product description error.
We are unable to obtain authorisation for payment.
You do not meet the eligibility criteria to purchase as set out in this TOS.
Our Customer Service team will contact you as soon as possible if there are any
problems with your order.

6) Complaints
We have our complaints handling procedure that we will use to try to resolve any disputes when they first arise. Please leave your inquiry at contact us for any order related complaints or comments. AAJMB respects the intellectual property of others. If you have reason to
believe your work may have been used in the Site without your permission, please
contact us following this complaints handling procedure.

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